What happens if my package gets lost?
All items purchased from Pack8 are made pursuant to a shipment contract, meaning that the risk of loss and title for such items pass to you upon our delivery to the carrier.
Who will be delivering my order?
We ship via Shree Maruti and other premium carriers to provide you with the fastest and most reliable service available.
How can I change or cancel my order?
Once the order is placed you can not change OR cancel the order.
Can I return or exchange an item?
We do not accept returns. If there is any damage, we can get it exchanged
How do I track my order?
You can track your order 24 hours after it is placed. Even you will be receiving email with the tracking link.


What payment methods are available?
You can choose to pay with a Credit Card & Debit Card (Visa, MasterCard), PayPal, Google Pay OR PayTM


How can I avail for promotion code or discount code. How do I apply it?
Applying a promotion code is simple! At Checkout, simply type the code into the box that says “Promo Code.” Then, click the button that says “Apply.” All promotion codes can only be used once.
Where can I get the promotion code or discount code on Website?
While placing the order during check out you can view the coupon code and avail it.

Shipping and Delivery

How long does it take to get my order?
Depending on the location it usually, it takes 3 to 5 business days.
How long does it take to get my order to get dispatched?
Usually dispatched on the same day.


What's your Privacy Policy?
Your privacy is very important to us. Read our Privacy Policy for more details.
Is there a minimum purchase amount for my order?
No, there is no minimum purchase required. You may purchase as many items as you want to order.
What are your customer service hours?
We're available on Monday to Saturday, Timing 9.30 am – 7.30 pm
How do I contact customer service?
You can email us at reach@pack8.in and we'll get right back to you with a response.

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